Terms & Conditions
Effective Date: September 3, 2026
1. Acceptance of Terms
By requesting, scheduling, or receiving services from Tiger Clean Exterior Solutions LLC, operating as Tiger Clean Window Cleaning ("Tiger Clean," "we," "us," or "our"), you ("Customer") agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
Tiger Clean provides professional residential window cleaning and holiday lighting services throughout Westchester County, New York. Services may include, but are not limited to:
- Exterior Window Cleaning
- Interior Window Cleaning
- Screen Cleaning
- Window Track Detailing
- Solar Panel Cleaning
- Christmas Light Installation
- Other related window cleaning services
The specific scope of services will be agreed upon at the time of scheduling. We reserve the right to decline or modify any service request at our discretion.
3. Scheduling and Cancellations
Appointments may be scheduled by phone, text, email, or through our website. We ask that cancellations or rescheduling requests be made at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee, which will be communicated to you at the time of booking.
4. Access to Property
Customer agrees to provide Tiger Clean reasonable access to the property on the scheduled service date. If access is not available at the time of arrival and no advance notice was given, the appointment may be treated as a late cancellation.
5. Payment
Payment is due upon completion of services unless other arrangements have been made in advance. We accept all major credit and debit cards.
Invoices not paid within 30 days may be subject to a late fee. In the event an account is moved to collections, the Customer is responsible for all collection agency fees and related costs.
6. Satisfaction Guarantee
Your satisfaction matters to us. If you are not satisfied with the results of our service, please contact us within 24 hours of service completion and we will make every reasonable effort to address your concerns at no additional charge.
7. Limitation of Liability
Tiger Clean will take all reasonable precautions while performing services. However, we are not liable for:
- Pre-existing damage to windows, screens, frames, tracks, sills, solar panels, or surrounding surfaces
- Damage caused by windows, screens, tracks, lighting systems, or other structures that are improperly installed, aged, deteriorated, defective, or structurally compromised
- Incidental or consequential damages arising from our services
Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid for the specific service giving rise to the claim.
8. Insurance
Tiger Clean maintains appropriate general liability insurance for our operations. Proof of insurance is available upon request.
9. SMS Communications
By providing your phone number, you consent to receive SMS text messages from Tiger Clean related to your appointments, service updates, and occasional promotional offers. Message and data rates may apply.
Message frequency varies. Text HELP to 914-877-2280 for assistance. Reply STOP to unsubscribe. Carriers are not liable for any delayed or undelivered messages.
For information on how we collect, use, and protect your data, please review our Privacy Policy.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Westchester County, New York.
11. Modifications
Tiger Clean reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website. Continued use of our services after such changes constitutes your acceptance.
12. Contact Us
If you have questions about these Terms and Conditions, please contact us:
- Tiger Clean Exterior Solutions LLC
- Email: reid@tigercleanpressurewashing.com
- Phone: 914-877-2280
- Online: Contact form
- Service Area: Westchester County, New York
This document was prepared for Tiger Clean Exterior Solutions LLC for informational purposes. It does not constitute legal advice. We recommend consulting a licensed attorney to ensure full compliance with applicable state and federal laws.

